Privacy Policy
Last Updated: February 2026
1. Introduction & Scope
Edena Labs ("we", "our", or "us") is committed to protecting your privacy online. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (Edenalabs.com) and use our associated services. This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and Quebec's Law 25.
2. Accountability & Privacy Officer
We are responsible for personal information under our control. We have designated a Privacy Officer, Isaac Lachance, to oversee our compliance with this Privacy Policy and applicable privacy laws. If you have any questions, concerns, or complaints, please contact our Privacy Officer at info@edenalabs.com.
3. Information We Collect
We apply the principle of data minimization, collecting only the personal information strictly necessary for the intended purposes. We may collect information such as your name, email address, usage data, and IP address when you freely provide it to us, or automatically through your use of our site.
4. Explicit Consent
We obtain your explicit, informed opt-in consent before collecting, using, or disclosing your personal information for any specific purpose, especially regarding the use of non-essential tracking technologies like analytics cookies. For users under 14 years of age, parental or tutor consent is required.
5. How We Use Your Information
We use your personal information only for the specific purposes for which it was collected and for which you have provided explicit consent. This includes providing and improving our services, responding to inquiries, communicating with you, and complying with legal obligations.
6. Sharing & International Transfers
We do not sell your personal information. We may share data with trusted third-party service providers under strict confidentiality agreements to facilitate our services. If your data is transferred outside of Quebec or Canada, we conduct Privacy Impact Assessments (PIAs) to ensure the destination jurisdiction provides an adequate level of protection, and we use formal contracts to secure your data.
7. Data Retention & Destruction
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to meet legal and regulatory requirements. Once the purpose has been fulfilled, your data will be securely destroyed, deleted, or anonymized according to our established governance policies.
8. Security Safeguards
We implement reasonable physical, organizational, and technological security measures appropriate to the sensitivity of the information to protect your personal data against loss, theft, unauthorized access, disclosure, copying, use, or modification.
9. Your Privacy Rights
Under PIPEDA and Law 25, you have several enhanced rights regarding your personal information. You have the right to request access to the data we hold about you, request rectification of inaccurate data, request the erasure or de-indexation of your data (the right to be forgotten), restrict its processing, withdraw your consent at any time, and request data portability. To exercise these rights, please contact our Privacy Officer.
10. Breaches of Confidentiality
We take the security of your data seriously. In the rare event of a confidentiality incident that poses a risk of serious injury (such as a data breach), we will promptly notify the relevant privacy authorities, such as the Commission d'accès à l'information du Québec (CAI), and the affected individuals, as required by law.
11. Cookies and Tracking Technologies
Our website is designed with a "privacy by default" architecture. Non-essential tracking technologies (like third-party analytics cookies) will only be activated if you explicitly opt-in via our cookie management banner. You can manage your preferences at any time.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.